Soyhome Cohost Service

Manager
May 7
3 min read

Updated: May 11

Who We Serve

Homeowners with vacant properties who live far away and seek flexibility for personal use.

What We Offer

Vacation Home Setup – Get your property rental-ready.
Full Vacation Home Management – Hands-free hosting with complete management.
Essential Disposable Supplies – Regular replenishment at our expense
Damage & Loss Coverage – We cover the cost to repair damages and replace missing items, and seek reimbursement through AirCover or applicable insurance.

What We Charge

Setup Fee – Assessed in advance based on your property.
Cohost Commission – A progressive fee structure that decreases as your rental income grows.

Why Choose Us?

24/7 Response to Inquiries – Our dedicated team operates in three shifts to ensure guest inquiries are answered promptly.
Ultimate Flexibility – Block dates for family and friends anytime.
Fair Commission Structure – The more you earn, the lower our commission percentage.
Save on Setup Fees – Stay with us for 6+ months and get a 50% discount on the setup fee. Commit for 1 year or more, and the setup fee is completely waived!
Trusted Local Network – Established in 2017 in Los Angeles, with strong connections to local cleaners and handymen.
Hassle Free Cancellation – Cancel anytime as long as there are no upcoming bookings, with a maximum of 3 months' advance notice. Setup fee repayment may apply.

More Details Below:

Setup Services

Interior Decoration

Designing and furnishing spaces for a well-styled, inviting atmosphere.
Purchasing materials and décor to enhance the guest experience (costs reimbursed by the owner).

Photography

Capturing high-quality photos to showcase the property.
Highlighting key amenities and unique features to attract more bookings.

Airbnb Listing Creation

Writing an optimized, detailed listing.
Including accurate amenities, house rules, and check-in/check-out instructions.

House Manual

Creating a digital house manual with a web page link and QR code.
Providing guests with easy access to important property information.

Contractor Hiring & Training

Hiring and training a primary cleaner and two backup cleaners, as well as maintenance workers if needed.
Ensuring competitive pricing and consistent service quality.

Automated Messaging

Setting up automatic Airbnb messages to streamline host communication.
Reducing repetitive tasks while improving the guest experience.

Housekeeping Storage Setup

Installing a passcode-locked storage area for cleaning supplies, bed sheets, and essential disposable items for emergencies

Note: The setup fee covers labor costs, excluding furniture assembly, appliance or decoration installation, and initial cleaning. The owner is responsible for reimbursing the cost of furniture, décor, and any purchased items for the setup.

Full Management Services

Our short-term rental management includes:

24/7 Guest Communication – Advertising vacancies and responding to inquiries.
Dynamic Pricing – Adjusting daily rates based on market trends with owner approval.
Payment Handling – Collecting rent on behalf of the owner if required.
Guest Coordination – Managing check-ins, check-outs, and issue resolution.
Supply Management – Monitoring and replenishing essential disposable items.
Complaint Resolution – Handling guest concerns via Airbnb, VRBO, and Booking.com.
Arrange Cleaning & Maintenance – Scheduling routine services, billed to the owner.
Property Inspections – Checking interiors after each stay and documenting damages.
Turnover Restoration – Repairing damages, replacing missing items to restore the property to guest-ready condition.
Insurance Claims & Penalty Charges – Filing claims for covered damages and processing penalties for guest violations.

Disposable Items We Provide

We replenish essential supplies at our expense when shortages arise for short-term renters. Included items:

Linens & Towels: Bed sheets, pillowcases, duvet covers, bath towels, bath mats.
Bathroom Essentials: Toilet paper, hand soap, shampoo, body soap, body lotion.
Kitchen & Cleaning Supplies: Dish detergent, paper towels, sponges, laundry detergent, trash bags.

Note: We provide a fixed number of disposable items per stay, which is sufficient for the first month of use. For stays longer than 30 days, guests are responsible for purchasing additional supplies as needed.

Cohost Commission

The commission is calculated as follows:

Profit = Rental Income - Cleaning Fee

Rental Income includes all payments received from renters, excluding security deposits;
Cleaning Fee refers to cleaning costs incurred from short-term rentals, paid to cleaners.

Progressive Fee Schedule:
Profit ($)	Commission	MAX ($)
0 - 2,500	30%	750
2,501 - 5,000	20%	500
5,001 - 10,000	10%	500
10,001 - 15,000	5%	250
15,001 and above	1%	--

Examples
Rent - Cleaning fee	Calculation	Commission
2800	=750+(2800-2500)*0.2	810	29%
6000	=750+500+(6000-5000)*0.1	1350	23%
8000	=750+500+(8000-5000)*0.1	1550	19%
13000	=750+500+500+(13000-10000)*0.05	1900	15%
15000	=750+500+500+250	2000	13%
18000	=750+500+500+250+(18000-15000)*0.01	2030	11%
20000	=750+500+500+250+(20000-15000)*0.01	2050	10%
25000	=750+500+500+250+(25000-15000)*0.01	2100	8%
30000	=750+500+500+250+(30000-15000)*0.01	2150	7%
35000	=750+500+500+250+(35000-15000)*0.01	2200	6%
45000	=750+500+500+250+(45000-15000)*0.01	2300	5%